FAQ - Check Here First

Here are answers to the most commonly asked questions about the system

Reminder Notes On Dashboard: How do I create reminder notes for orders ?
 There are two steps you need to follow to create a reminder note for an order:1. Edit an existing Order  [Admin: Order Manager]2. At the bottom of this page...
Wed, 27 Feb, 2013 at 9:03 AM
Free Delivery: Can I setup free delivery either globally, or on a per product basis ?
 The answer in short to both, is yes you can, please follow the guide below to see how you can accomplish this:Free Delivery over a certain spend ( Globally ...
Wed, 27 Feb, 2013 at 9:03 AM
Price Breaks: How do I create quantity price breaks on products ?
There are four steps you need to follow when setting up a quantity price break: 1. Check you have allowed multiple prices in your site settings > Use...
Sat, 2 Mar, 2013 at 12:03 PM
Creating Product Options: I have created product options, but I cannot see them when I go back in to view them ?
 Once you have created your product options, if you have left the screen and need to go back in, once you have clicked on the "Options" tab, click ...
Wed, 27 Feb, 2013 at 9:03 AM
Run Reports: Can I run reports on orders / products / users / affiliates / keywords ?
Yes you can, and these can be accessed via "Reports" in Admin [Admin: Reports]You are then able to choose from a wide array of reports that can be ...
Wed, 27 Feb, 2013 at 9:03 AM
Remove Customer Phone Number: How can I remove the customer`s phone number off the invoice ?
There are two steps you need to follow to remove the customer`s phone number off the invoice:1. On the Dashboard, hover over the "Business Setup" n...
Wed, 27 Feb, 2013 at 9:03 AM
Price Increase / Decrease: Can I Increase or Decrease prices globally across the site ?
There are multiple steps to increase  / decrease prices globally across products, options, or both, so please follow these instructions very carefully!Backin...
Wed, 27 Feb, 2013 at 9:03 AM
Email Client Setup: What details do I need to setup my email client ?
 The following instructions below are not explicit to one type of email client, and so the details provided are given as a guideline to help you setup the a...
Mon, 22 Jul, 2019 at 11:21 AM
Blog Posts: I cannot locate my blog post within blog manager ?
 1. Locate Blog Manager [Admin: Blog Manager] 2. If you have Blog Categories setup, look through all of your Blog Categories, this is the most likely reason...
Tue, 5 Mar, 2013 at 11:20 AM
Category Display Issue: Why is my Category not displaying even though it has been setup and live ?
If you have a category with no products contained within it, but still wish to have this display to users, please do the following: Admin: Hover over "...
Wed, 6 Mar, 2013 at 5:16 PM